Backbone CRM

Pricing

Simple pricing. Undercut the rest.

No per-everything nickel-and-diming. AI and GPS included in Pro instead of $79/mo add-ons. Card processing is per-transaction, not per month.

Starter

Solo operators getting off paper and Excel.

$39/mo

Includes

  • Unlimited jobs and customers
  • Estimates with e-signature
  • Invoicing with card + ACH (Stripe-powered)
  • Day, week, and map scheduling
  • Customer SMS arrival notifications
  • iPhone and Android apps
  • Up to 3 users included

Not included

  • AI estimating and voice notes
  • GPS tracking and trips
  • QuickBooks Online sync
  • Two-way SMS channels

Pro

Most popular

Crews of 2–10 running multiple trucks and recurring service.

$89/mo

Everything in Starter, plus

  • AI estimating from photo + voice notes
  • GPS tracking, trips, and clock-in/out
  • Two-way SMS channels (A2P-registered)
  • QuickBooks Online one-way sync
  • Recurring service plans / maintenance routes
  • Job costing — projected vs. actual
  • Advanced reporting (margins, crew P&L, customer LTV)
  • Priority support

Per user

Add teammates beyond the first three.

+$15/user/mo

Per additional user

  • Full Pro feature access
  • Personal calendar and dispatch view
  • GPS clock-in tied to their phone
  • Per-tech labor cost in job costing

What you don't pay extra for

What you don't pay for.

Things the big platforms charge extra for that we include in Pro:

Add-onElsewhereBackbone
AI estimating$79/mo add-onIncluded in Pro
GPS + clock-in$25–$50/mo per userIncluded in Pro
Recurring service plansOften a paid tier upgradeIncluded in Pro
Two-way SMSPer-message fees on topIncluded in Pro · A2P-registered
QuickBooks syncHigher tier requiredIncluded in Pro

Billing FAQ

Pricing questions, answered.

Full Pro for 14 days. No credit card. Cancel by deleting your account — no calls, no retention pitches.

Per-transaction only — there is no monthly payments fee. Card is 2.9% + $0.30, ACH is 0.8% capped at $5, and rates are the same on both Starter and Pro. Money settles to your bank the next business day.

Anyone with their own login. Office staff who only view reports count too. Crews of 1–3 are included in Starter and Pro. Beyond that it's $15 per user per month.

Yes, any time from inside the app. Downgrading takes effect at the next billing cycle. Cancellations are immediate; you keep access until the period ends.

Annual billing saves about two months. Monthly is the default and most contractors stick with it — happy to switch you over from inside the app once you're up and running.

No. CSV export of customers, jobs, estimates, and invoices is one tap from the settings page, at any time, on any plan.

Start free in two minutes.

No credit card. No demo call. Just download the app and start a job.